Melissa Brau

     Melissa is the first person to greet our clients when they visit Richards Financial Services, or the first friendly voice you hear on the phone.  She will gladly greet you with a smile on her face.  She is involved in a variety of office duties from preparing and processing paperwork, facilitating distributions, preparing quarterly reports, executing advisor and client determined trades, among many other tasks that keep our office running smoothly. Melissa joined Richards Financial Services in April of 2018.  She has been working in customer service within a financial institution, since 2014.  Her experience, along with a friendly personality, enables her to deliver outstanding customer service making our clients feel seen and valued. 

     Working as a team and appreciating each other’s roles is important at Richards Financial Services. Melissa’s colleagues express their appreciation for her friendliness, the sense of positivity she brings to the work environment, consistent quality in checking work, and the top notch first impression she provides for clients. Melissa’s confidence within her client interactions and her impressive ability to genuinely treat everyone with the same respect and kindness are a few of the qualities she is appreciated for within the office.

     Melissa was born in Minnesota and remained there until she was 12, then moving to Northwest Missouri until the year prior to graduating high school, when her family relocated to Scott City, Kansas.  Melissa attended college in Kansas earning a Bachelor of Science degree in Elementary Education from Fort Hays State University. 

     Melissa and her husband Derek live in Scott City, with their 4 children.  They stay busy with the kids’ sports and other activities.  Melissa also enjoys volunteering at her church, shopping, watching documentaries and spending time with her family.